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Welcome to Peek Rwanda!

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These Terms & Conditions ("Terms") govern your use of the Peek Rwanda website, services, and any interactions with us. By accessing or using our website and services, you agree to comply with these Terms.

 

1. Introduction

Peek Rwanda provides a platform that helps travelers plan their trips to Rwanda by offering customized services, including accommodations, transportation, tours, and more. These services are provided subject to these Terms.

 

2. Use of the Website

You must use the Peek Rwanda website only for lawful purposes. By using the site, you agree not to:

• Violate any applicable laws or regulations.

• Engage in fraudulent activities or provide false information.

• Interfere with or disrupt the website's services or security.

• Use automated systems to access or scrape data from the site.

 

3. Services Provided

Peek Rwanda offers a range of services to travelers, including but not limited to:

• Customizing travel plans

• Booking accommodations, transportation, and tours

• Providing recommendations for activities and attractions

• Assisting with emergency services and general support during the trip

While we make every effort to provide accurate and up-to-date information, Peek Rwanda is not responsible for third-party service providers' availability, pricing, or quality.

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4. Booking and Payments

All bookings made through Peek Rwanda are subject to the availability and terms set by our service providers (e.g., hotels, transport companies, tour guides). Payment for services will be processed through the provided payment methods and is subject to the terms of the payment provider.

• Prices and availability are subject to change and may vary based on demand and availability.

• Any cancellations, refunds, or changes to bookings are subject to the policies of the individual service providers.

 

5. Liability

While we strive to ensure the safety and satisfaction of all travelers, Peek Rwanda cannot be held responsible for:

• Any injury, loss, or damage resulting from activities arranged through our platform.

• Miscommunications, misunderstandings, or issues with third-party service providers.

• Delays, cancellations, or disruptions caused by external factors, including weather conditions, strikes, or government regulations.

 

6. User Responsibilities

As a user of the Peek Rwanda website, you agree to:

• Provide accurate and complete information when booking services.

• Notify us of any specific requirements, such as medical conditions or special assistance needed during the trip.

• Follow all guidelines provided for activities, tours, and accommodations to ensure a safe and enjoyable experience.

 

7. Privacy and Data Protection

Your privacy is important to us. We collect and use personal data in accordance with our Privacy Policy. By using the website, you consent to the collection and use of your information as outlined in the Privacy Policy.

 

8. Modifications

Peek Rwanda reserves the right to modify or update these Terms at any time. We will notify users of any significant changes through the website. Continued use of the website after changes have been made constitutes your acceptance of the updated Terms.

 

9. Governing Law

These Terms are governed by the laws of Rwanda. Any disputes arising from the use of the website or services shall be resolved in accordance with Rwandan law.

 

10. Contact Us

For any questions or concerns regarding these Terms, please contact us at:

Email: 
Phone: +250788